At Perfect Footwear, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for details regarding order processing, delivery times, and shipping procedures.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, promotional events, or holidays, processing times may be slightly extended.
Shipping Time
Estimated delivery times may vary depending on your location:
Please note that delivery estimates are provided as guidelines and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout based on the destination, shipping method selected, and order value.
We may offer free shipping promotions on qualifying orders from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. Tracking updates may take 24–48 hours to become available after shipment.
Delivery Delays
While we strive to deliver orders on time, delays may occasionally occur due to:
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support team within 7 days of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
For international orders, customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product or shipping price and are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team:
We appreciate your trust in Perfect Footwear and look forward to delivering quality footwear right to your doorstep.
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